Evaluate one workflow before selecting technology.

Would improving this workflow materially affect cost, cycle time, quality, revenue, risk or capacity?

Does the workflow occur often enough for a system improvement to matter?

Are the main steps, inputs, decisions and exceptions sufficiently understood?

Can the current performance be measured before implementation?

Can authorized data be accessed lawfully, securely and reliably?

Can required systems expose supported interfaces or controlled alternatives?

Can quality and failure be tested against representative cases?

Are approvals, escalation paths and accountable owners explicit?

Can errors be contained, detected and reversed at acceptable cost?

Will the actual users participate in design, testing and operating change?

Is there a funded owner for monitoring, incidents and controlled improvement?

Is there a real deadline, sponsor and budget path for the next decision?